All Systems Operational

Global Environment Operational
Developer Portal - US West Operational
Developer Portal - US East Operational
API Gateway - US West Operational
API Gateway - US East Operational
API Gateway - EU East Operational
EU Environment Operational
Developer Portal Operational
API Gateway - EU West Operational
API Gateway - EU East Operational
Smoke Environment Operational
Developer Portal - US West (Smoke) Operational
API Gateway - US West (Smoke) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Smoke environment MongoDB database upgrade Nov 9, 2026 14:00-17:00 PST

We will be upgrading the MongoDB database. There should be no downtime during this period.
Posted on Nov 09, 2026 - 14:00 PST

EU Environment MongoDB database upgrade Nov 11, 2026 14:00-17:00 PST

We will be upgrading the MongoDB database. There should be no downtime during this period.
Posted on Nov 05, 2026 - 15:27 PST

Global Environment database maintenance Nov 12, 2026 15:00-15:30 PST

We will be performing database maintenance. There could be a 1-2 minute downtime during this period.
Posted on Nov 05, 2026 - 16:02 PST
System Metrics Month Week Day
Global Cloud - Community Manager
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Global Cloud - Gateway US West
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Global Cloud - Gateway US East
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Global Cloud - Gateway EU East
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EU Cloud - Community Manager
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EU Cloud - Gateway EU West
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EU Cloud - Gateway EU East
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Nov 6, 2026

No incidents reported today.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

EU Environment database maintenance
Completed - The scheduled maintenance has been completed.
Nov 3, 14:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 14:00 PST
Scheduled - We will be adding an index. There should be no downtime.
Oct 27, 16:54 PDT

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Global Environment database maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 14:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 14:01 PDT
Update - We will be adding an index. There should be no downtime.
Oct 27, 16:57 PDT
Scheduled - We will be adding an index. There should be no downtime.
Oct 27, 16:56 PDT
Smoke environment database maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 14:00 PDT
Scheduled - We will be adding an index. There should be no downtime.
Oct 27, 16:53 PDT

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Enable security policy to the Global environment
Completed - The scheduled maintenance has been completed.
Oct 27, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 10:00 PDT
Scheduled - As part of Akana's ongoing efforts to strengthen our security posture, we have been enhancing our security controls by isolating our Java applications and preventing them from accessing unauthorized or unknown resources.

One area of focus has been the implementation of SELinux policy enforcement to block access to resources that have not been explicitly approved. We have successfully tested and enabled this security policy in the SMK and EU environments. The policy has also been partially enabled in the Global environment.

Beginning next week, we plan to enforce this policy across all Global VMs running Akana Java applications.

While we do not anticipate any issues, the policy may prevent applications from accessing resources that are required but not yet identified or approved, such as customer backend systems, external authentication services, or other third-party integrations. To minimize risk, we have been closely monitoring SELinux audit logs for denied access attempts and have not observed any issues to date.

If you notice an unusual increase in API errors, connectivity issues, authentication failures, or other unexpected application behavior after the policy is enforced, please notify the Akana Support team as soon as possible so we can investigate and address the issue promptly.

Thank you for your cooperation and support as we continue to improve the security of our platform.

Best regards,
Oct 23, 17:33 PDT

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

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