All Systems Operational

Global Environment Operational
Developer Portal - US West Operational
Developer Portal - US East Operational
API Gateway - US West Operational
API Gateway - US East Operational
API Gateway - EU East Operational
EU Environment Operational
Developer Portal Operational
API Gateway - EU West Operational
API Gateway - EU East Operational
Smoke Environment Operational
Developer Portal - US West (Smoke) Operational
API Gateway - US West (Smoke) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Global environment MySQL database upgrade from 8.0 to 8.4 Aug 25, 2026 15:00-16:30 PDT

We will be upgrading MySQL database version. This may cause 10 to 15 minutes downtime.
Posted on Aug 11, 2026 - 15:54 PDT
System Metrics Month Week Day
Global Cloud - Community Manager
Fetching
Global Cloud - Gateway US West
Fetching
Global Cloud - Gateway US East
Fetching
Global Cloud - Gateway EU East
Fetching
EU Cloud - Community Manager
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EU Cloud - Gateway EU West
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EU Cloud - Gateway EU East
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Aug 19, 2026

No incidents reported today.

Aug 18, 2026

Global environment database upgrade
Completed - The scheduled maintenance has been completed.
Aug 18, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 15:00 PDT
Scheduled - We will be performing a database upgrade. There should not be any downtime.
Aug 14, 20:22 PDT

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

EU environment database upgrade
Completed - The scheduled maintenance has been completed.
Aug 14, 15:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 15:00 PDT
Scheduled - We will be performing a database upgrade. There should not be any downtime.
Aug 13, 16:35 PDT

Aug 13, 2026

Smoke environment database upgrade
Completed - The scheduled maintenance has been completed.
Aug 13, 16:33 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 15:00 PDT
Scheduled - We will be performing a database upgrade. There should not be any downtime.
Aug 12, 17:14 PDT

Aug 12, 2026

No incidents reported.

Aug 11, 2026

EU environment MySQL database upgrade from 8.0 to 8.4
Completed - The scheduled maintenance has been completed.
Aug 11, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 15:00 PDT
Scheduled - We will be upgrading MySQL database version. This may cause 10 to 15 minutes downtime.
Jul 30, 14:56 PDT

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Smoke environment MySQL database upgrade from 8.0 to 8.4
Completed - The scheduled maintenance has been completed.
Aug 6, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 15:00 PDT
Scheduled - We will be upgrading MySQL database version. This may cause 10 to 15 minutes downtime.
Jul 30, 14:53 PDT

Aug 5, 2026

Global Environment update to Akana API Platform to 2024.1.6 (from 2022.1.3)
Completed - The scheduled maintenance has been completed.
Aug 5, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 15:00 PDT
Scheduled - We will be upgrading the Global environment from Akana API Platform version 2022.1.3 to 2024.1.6. There should not be any downtime during this period.
Jul 30, 14:49 PDT
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