Akana Status

All Systems Operational

Global Environment Operational

Developer Portal - US West Operational

Developer Portal - US East Operational

API Gateway - US West Operational

API Gateway - US East Operational

API Gateway - EU East Operational

EU Environment Operational

Developer Portal Operational

API Gateway - EU West Operational

API Gateway - EU East Operational

Smoke Environment Operational

Developer Portal - US West (Smoke) Operational

API Gateway - US West (Smoke) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 4, 2021

No incidents reported today.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

Global Dev Portal Outage

Resolved - This incident has been resolved.
Jul 30, 11:30 PDT

Update - The environment seems to be stable. We will continue monitoring tomorrow and close the incident if we don't see any further outages.
Jul 30, 00:26 PDT

Update - We are continuing to investigate this issue.
Jul 29, 10:50 PDT

Investigating - We are currently investigating Global environment Developer Portal intermittent Outages that are affecting some Portal nodes in the cluster from 10:00 am PST 07/29/21. We have had these intermittent issues yesterday and we have added additional nodes to the cluster for the time being to keep the portal up.
Jul 29, 10:50 PDT

Jul 29, 2021

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

Global Environment upgrade to Akana API Platform 2020.2.7 (from 2019.1.31) notification

Completed - The scheduled maintenance has been completed.
Jul 22, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 16:00 PDT

Scheduled - Notice; We will be upgrading the Akana SaaS Global Environment to the Akana API Platform 2020.2.7 (from 2019.1.31).

After serval weeks of running 2020.2.x in the Akana SaaS Smoke environment, we have full confidence in a production deployment.

This is considered a major upgrade that will require the uplift of the backend database engine, necessitating ~4 minutes of scheduled downtime necessary to switch over to the new DB instance.. This ~4 minute downtime period will affect the Developer Portal and OAuth functionality while the DB instance is switched over. Gateway traffic otherwise should not be unaffected.

Release Notes: https://help.akana.com/release_notes/2020.2/AAP_20202_Release_Notes.html

The EU environment upgrade (to 2020.2.7) will be scheduled for the second week in August via a separate Status Page Maintenance announcement.

Please let us know of any questions or concerns.
Jul 9, 18:47 PDT

Jul 21, 2021

No incidents reported.